QuadPay associates your card with your order when you first complete the checkout process for that order. If you need to change which payment method is used for future installments, follow these steps to associate a different card with a given order. This will cause all further installments for that order to be billed against your new card.
- Log into the Customer Portal at https://customer.quadpay.com.
- Go to the Orders Page and click View Order for the order you would like to change.
- Click Edit next to the payment card.
- Select the card you’d like to use, and click “Use this Card”.
Note: You will need to repeat this process for each order you would like to change to a new card. If you would like to use a card not yet associated with your QuadPay account, you will need to add that card to your account first before associating it with the order.
We are unable to assist directly with QuadPay issues so please reach out to their customer service team at the link below: