Dani Rakestraw

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Activity overview

Latest activity by Dani Rakestraw
  • Dani Rakestraw created an article,

    What if the estimated ship date is blank on my order confirmation email?

      Problem: Some browser privacy settings can block our website from recording the estimated ship date when you place the order. When this happens you will see a blank space above the spot in the or...

  • Dani Rakestraw created an article,

    Why was my order cancelled for suspected fraud?

    For our mutual security, each credit/debit card and PayPal payment made on our website is processed through an automatic payment verification system where the order details you entered are compared...

  • Dani Rakestraw created an article,

    Shipping Policy

    Our website includes a "Shipping Date Calculator" that shows the estimated date your order will ship. Most orders ship on or before this date but this is an estimate only and we make no guarantees ...

  • Dani Rakestraw created an article,

    Privacy Policy

    PRIVACY STATEMENT ---- SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information yo...

  • Dani Rakestraw created an article,

    Terms of Service

    TERMS OF SERVICE ----- OVERVIEW This website is operated by Solocraft. Throughout the site, the terms “we”, “us” and “our” refer to Solocraft. Solocraft offers this website, including all informati...

  • Dani Rakestraw created an article,

    Abusive Customer Policy

    Our company works very hard to make sure customer orders are shipped safely, quickly, and accurately. It is an unfortunate reality that issues can arise that will require interaction with our custo...

  • Dani Rakestraw created an article,

    How do I change the payment method on an existing QuadPay order?

    QuadPay associates your card with your order when you first complete the checkout process for that order. If you need to change which payment method is used for future installments, follow these st...

  • Dani Rakestraw created an article,

    How can I change my delivery address after an order has shipped?

    After your order has shipped we are unable to change the delivery address for your package. However, FedEx and USPS offer options for intercepting your package during transit. FedEx Shipments FedEx...

  • Dani Rakestraw created an article,

    Help With QuadPay Payment Plans

    QuadPay is a payment provider who offers payment plans on products purchased from many online stores including Solocraft Boats. They allow you to take any qualifying purchase and split it into four...

  • Dani Rakestraw created an article,

    What notifications will I receive when I place an order?

    You will receive the following automated emails from us once you place an order: Order Confirmation Email Immediately after placing your order you will receive an automated order confirmation showi...